Contact tracing is a key strategy to contain the spread of any communicable disease.

The Ohio Department of Health has partnered with PCG, who will now handle COVID-19 case investigations (contact tracing) on behalf of Franklin County Public. PCG is an organization with over 35 years of experience with case investigations in all 50 states and worldwide. If you are contacted by PCG, the number will show up as (216) 230-4730. This is the same number to call if you have any questions or need to return their call.

I Feel Sick

      • Fever or chills
      • Cough
      • Shortness of breath or difficulty breathing
      • Fatigue
      • Muscle or body aches
      • Headache
      • New loss of taste or smell
      • Sore throat
      • Congestion or runny nose
      • Nausea or vomiting
      • Diarrhea

Separate yourself from other people as much as possible, stay in a specific room and away from other people and pets in your home. If possible, you should use a separate bathroom. If you need to be around other people or animals in or outside of the home, wear a mask and try to maintain a 6-foot distance as much as possible.

If you do have COVID-19, most people have a mild illness and can recover at home without medical care. It is important that you stay home for 10 days after symptoms appear AND until it has been 24 hours since you have had a fever (without the use of fever-reducing medications).

Get rest and stay hydrated. Take over-the-counter medicines, such as acetaminophen, to help you feel better.

      • Public transportation, ridesharing, or taxis
      • Do not go to work or school

Call your doctor to see if you should get tested or go to one of the many testing sites available around the state.

Be sure to stay in touch with your doctor. Call before you get medical care. If you have trouble breathing or have severe symptoms, call 911.

I Tested Positive

If you tested positive for COVID-19, you should not wait to hear from the health department. Immediately follow the guidance as described below.

Stay home except to get medical care.

      • Monitor your symptoms. If you have an emergency warning sign (including trouble breathing), seek emergency medical care immediately
      • Stay in a separate room from other household members, if possible
      • Use a separate bathroom, if possible
      • Avoid contact with other members of the household and pets
      • Don’t share personal household items, like cups, towels, and utensils
      • Wear a mask when around other people, if you are able to

Identify and Notify Your Close Contacts

Tell your close contacts that they may have been exposed to COVID-19. An infected person can spread COVID-19 starting 48 hours (or 2 days) before the person has any symptoms or tests positive. By letting your close contacts know they may have been exposed to COVID-19, you are helping to protect everyone. You can contact them by using tellyourcontacts.org.

More information is available on the CDC’s website on the steps to take to prevent the spread of COVID-19 if you are sick

I Am A Close Contact

FCPH recommends anyone that is not fully vaccinated who has had close contact with someone with COVID-19 stay home for 10 days after their last exposure to that person. They should continue to wear their mask and monitor themselves for symptoms through day 14. Individuals may consider ending quarantine after day 7 by obtaining a negative COVID-19 test (PCR or antigen) on day 5 or later. We continue to encourage individuals to wear a mask whenever someone is around others from outside their household. See our FCPH Detailed Quarantine Guidance.

The CDC recently released a new guidance for people who have been fully vaccinated.

Fully vaccinated people can:

      • Resume activities you did prior to the pandemic
      • Resume domestic travel and refrain from testing before or after travel or self-quarantine after travel
      • Refrain from testing before leaving the United States for international travel (unless required by the destination) and refrain from self-quarantine after arriving back in the United States
      • Refrain from quarantine following a known exposure, if asymptomatic
      • Refrain from routine screening testing if feasible


For now, fully vaccinated people should continue to:

      • Wear a mask while indoors
      • Be tested 3-5 days after international travel
      • Following a known exposure, be tested 3-5 days after the exposure even if you don’t have symptoms.  You should wear a mask indoors in public for 14 days after the exposure, or until your test result is negative.
      • Get tested if experiencing COVID-19 symptoms
      • Follow CDC and health department travel requirements and recommendations


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