Contact tracing is a key strategy to contain the spread of any communicable disease.

The Ohio Department of Health has partnered with PCG, who will now handle COVID-19 case investigations (contact tracing) on behalf of Franklin County Public. PCG is an organization with over 35 years of experience with case investigations in all 50 states and worldwide. If you are contacted by PCG, the number will show up as (216) 230-4730. This is the same number to call if you have any questions or need to return their call.

I Feel Sick

      • Fever or chills
      • Cough
      • Shortness of breath or difficulty breathing
      • Fatigue
      • Muscle or body aches
      • Headache
      • New loss of taste or smell
      • Sore throat
      • Congestion or runny nose
      • Nausea or vomiting
      • Diarrhea

CDC Self-Checker


If the Self-Checker module doesn’t work, please visit the CDC’s website.

Separate yourself from other people as much as possible, stay in a specific room and away from other people and pets in your home. If possible, you should use a separate bathroom. If you need to be around other people or animals in or outside of the home, wear a mask and try to maintain a 6-foot distance as much as possible.

If you do have COVID-19, most people have a mild illness and can recover at home without medical care. It is important that person with COVID-19 regardless of vaccination status should:

    • Stay home for 5 days
    • Continue to wear a mask around others for 5 additional days
    • If you are symptom free or your symptoms are resolving after 5 days, you can leave your house
    • If you have fever, continue to stay home until your fever resolves.
    • If you have access to a test and want to test, the best approach is to use an antigen test towards the end of the 5-day isolation period. Test only if you are fever-free for 24 hours without the use of fever-reducing medication and your other symptoms have improved. If still positive, continue to isolate until day 10. If negative, you can end isolation, but continue to wear a well-fitting mask around other at home and in public until day 10.

If an individual is unable to wear a mask consistently and correctly, they should complete a 10-day isolation. If an individual is a healthcare worker, they should follow isolation guidelines outlined by their employer.

Get rest and stay hydrated. Take over-the-counter medicines, such as acetaminophen, to help you feel better.

      • Public transportation, ridesharing, or taxis
      • Do not go to work or school

Call your doctor to see if you should get tested or go to one of the many testing sites available around the state.

Be sure to stay in touch with your doctor. Call before you get medical care. If you have trouble breathing or have severe symptoms, call 911.

COVID-19 medications are now available through doctors, local pharmacies and health clinics.

If eligible, oral COVID-19 medication must be taken early (within 5 days of your first COVID-19 symptom). Learn more by visiting this webpage.

I Tested Positive

(See CDC Isolation Guidance)

ODH Isolation & Quarantine Flow Chart

If you tested positive for COVID-19, you should not wait to hear from the health department. Immediately follow the guidance as described below.

Stay home except to get medical care.

      • Monitor your symptoms. If you have an emergency warning sign (including trouble breathing), seek emergency medical care immediately
      • Stay in a separate room from other household members, if possible
      • Use a separate bathroom, if possible
      • Avoid contact with other members of the household and pets
      • Don’t share personal household items, like cups, towels, and utensils
      • Wear a mask when around other people, if you are able to

Identify and Notify Your Close Contacts

Tell your close contacts that they may have been exposed to COVID-19. An infected person can spread COVID-19 starting 48 hours (or 2 days) before the person has any symptoms or tests positive. By letting your close contacts know they may have been exposed to COVID-19, you are helping to protect everyone. You can contact them by using

More information is available on the CDC’s website on the steps to take to prevent the spread of COVID-19 if you are sick

I Am A Close Contact


    • Have been boosted OR
    • Completed the primary series of Pfizer or Moderna vaccine within the last 5 months OR
    • Received the J&J vaccine within the last 2 months OR
    • Had confirmed COVID-19 and recovered within the last 90 days (you tested positive using a viral test).


Wear a mask

around others and monitor your health for 10 days. No quarantine required.
If you are unable to wear a mask, you should quarantine at home for 10 days even if you are up to date on your vaccines.

Test on day 5

if possible.
Not applicable if recovered from infection within the last 90 days.

If you develop symptoms

get a test and stay home.


    • Are not boosted and completed the primary series of Pfizer or Moderna vaccine OVER 5 months ago OR
    • Are not boosted and received the J&J vaccine OVER 2 months ago OR
    • Are not vaccinated


Stay home for 5 days.

After that continue to wear a mask around others for 5 additional days.

Test on day 5

if possible.

If you develop symptoms

get a test and stay home.

If an individual is unable to wear a mask consistently and correctly, they should complete a 10-day quarantine. If an individual is a healthcare worker, they should follow quarantine guidelines outlined by their employer.

Visit the CDC Isolation Guidance page for a step-by-step isolation/quarantine calculator and more information.

Please see details on our school page for quarantine requirements and exposures occurring in K-12 school settings and school-related activities.

More Resources